Your challenges, our solutions

Commercial Lines Associate Account Manager

Account ManagerSalesFull TimeRemoteTeam 1,001-5,000Since 2009H1B No SponsorCompany Site LinkedIn

Location

Massachusetts

Posted

57 days ago

Salary

Not specified

High SchoolEnglish

Job Description

• Generate Proof of Insurance (Certificates, EPI’s, Binders, AutoID cards) • Process policies: e-file/attach to client file, policy check, and process original copy for delivery to the insured • Process and monitor direct bill endorsements • Process direct bill audits • Monitor carrier/premium finance company cancellation status and activity • Generate form letters • Order MVRs • Order loss runs • Update data schedules (location, driver, named insured, etc.) in agency management system • E-filing/attaching of scanned documents • E-filing/attaching of online reports, policies, endorsements, cancellation warnings • Data entry projects as needed

Job Requirements

Education: High School or higher
Excellent working knowledge of the computer and the following programs: Microsoft Word, Microsoft Excel, Adobe Acrobat Pro and Internet Explorer
Ability to quickly learn and adapt to new technology and software
Ability to analyze work assignments and know when to ask for assistance in order to complete the assignments in a timely manner
Ability to respond promptly to departmental needs and solicit feedback to improve service
Prepare professional form letters, write clearly, edit work for spelling and grammar, ability to read and interpret written information
Perform all job requirements, consistently produce quality work, complete tasks accurately and on time, prioritize and plan work assignments, use time efficiently to meet productivity standards and commitments
Take responsibility for own actions and be responsive to coaching from account managers and department managers
Strive to continuously pursue training and development opportunities to build knowledge and skills
Understand and follow established Hilb procedures
Understand and comply with Hilb Employee Handbook
Prior experience with Vertafore agency management software
Knowledge and background in insurance

Benefits

Company Paid Life Insurance
Long-Term and Short-Term Disability
Medical, Dental, Vision and FSA/HSA plans
401(k) with company match
Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
Generous PTO
An awesome team of professionals!