Advancing a world in motion.
Contact Center Agent – Digital Support, Chat, Email, SMS
Location
United States
Posted
58 days ago
Salary
$13 - $17 / hour
Job Description
Job Requirements
- Excellent written communication skills with attention to tone and grammar.
- Ability to multitask across multiple digital channels effectively.
- Strong problem-solving skills and detail orientation.
- Typing speed of at least 30 WPM for rapid response handling.
- Comfort with technology and ability to learn new systems quickly.
- Prior experience in chat/email support preferred.
- You must live within the Eastern Time Zone to be eligible for this role.
- High school diploma or General Education Degree (GED);
- Minimum of 2 years related experience and/or training or equivalent combination of education and experience.
- Call Center or Customer Service experience preferred but not required.
- French/English or Spanish/English desired but not required.
- Automotive Knowledge desired but not required.
Benefits
- 401k Retirement Savings Plan with competitive company match
- Paid Time Off and Sick Time
- Special Recognition awards
- Opportunity for growth and promotion
- Career Path Opportunities: Most of our trainers, quality control coaches, managers and leaders began their career as Customer Service Operator
- Employee Discount Program
- Health, Dental, Vision and Prescription Drug Insurance
- Health Savings Account
- Medical and Dental Flexible Spending Accounts
- Employee Assistance Program
- Company paid Life insurance
- Company paid short & long term disability insurance
- Annual increase based on performance
- Positive work environment
- Team Member Networks available
- Volunteer Opportunities
- Military Leave, Jury Duty and Bereavement Pay
- Paid Disability Leave Due to Childbirth and Paid Parental Bonding Leave
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