Easy-to-use TMS built for Bulk Haulers
Field Implementation Manager
Location
United States
Posted
6 days ago
Salary
$2 - $4
Seniority
Lead
Job Description
Location: Remote - must be located near major airport due to client travel
Type: Full-time
About Toro TMS
We are Toro TMS, a growth-stage startup working to build the modern operating system for trucking. Our focus is squarely on building the best-in-class, end-to-end transportation management software (TMS) for bulk commodity haulers.
The Role
As Field Implementation Manager, you’ll be the face of Toro during one of the most critical moments in our client journey: going live. You’ll lead the deployment of our TMS platform at customer sites, ensuring a smooth transition from legacy systems to Toro’s modern, user-friendly solution. This role blends project management, client training, and real-time problem solving all with a people-first mindset.
What You’ll Do
- Lead onsite implementations of Toro’s platform at bulk trucking terminals, dispatch centers, and warehouses
- Partner with Sales, Engineering, Product and Operations to translate client goals into actionable rollout plans
- Deliver hands-on training to dispatchers, drivers, and logistics managers, making tech feel approachable and useful
- Troubleshoot issues in real time and adapt implementation plans to meet site-specific needs
- Travel to client sites (up to 70%)
What You Bring
- 2-4 years of experience in a client facing role, warehousing, logistics or field-based SaaS implementation
- Strong project management and client-facing communication skills
- Comfort with dynamic environments and a knack for simplifying complex systems
- Empathy for frontline users and a bias toward action
- Willingness to travel and work hands-on with clients
Why Toro
- Be part of a mission-driven team reshaping an essential industry
- A culture that values clarity, warmth, and continuous improvement
- Comprehensive medical, dental, and vision coverage
- Unlimited PTO
- 401(k) policy managed by Empower
Benefits
- 401(K), Company-sponsored outings, Dental insurance, Family medical leave, Generous parental leave, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Onsite gym, Open office floor plan, Paid holidays, Pair programming, Paid sick days, Performance bonus, Promote from within, Free snacks and drinks, Unlimited vacation policy, Vision insurance, In-person all-hands meetings, In-person revenue kickoff, Pay transparency, Personal development training
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