• Responsible for leading revenue growth with HomeServe’s third-party contractor network. • Growing and optimizing the contractor referral program and new/existing contractor benefit rebate programs. • Ensuring that third-party contractors are effectively incentivized to refer HomeServe repair plans while maintaining an exceptional customer experience. • Developing the systems, dashboards, and metrics necessary to track referral performance and rebate growth. • Providing the leadership required to improve performance and meet specific growth targets on an annual basis. • Oversee the end-to-end performance of the contractor referral sales channel. • Manage and optimize contractor benefit participation and rebate growth. • Drive deep relationships with contractor partners, regional operations management and the recruiting/onboarding team to expand the referral network and grow plan sales. • Participate in new product roadmap discussions to ensure offerings align with what contractors are motivated to refer. • Own the referral sales and rebate performance dashboards for Monthly Business Reviews, emphasizing referral conversion rates and rebate utilization. • Develop multi-year strategies to significantly scale the referral network and benefit programs.