• Lead Epic revenue cycle system implementations, upgrades, enhancements, and optimization initiatives. • Provide leadership and mentorship to analysts, guiding system build, configuration, workflow design, and issue resolution. • Oversee application lifecycle activities including planning, design, build, testing, deployment, and ongoing support. • Partner with operational leaders to optimize scheduling, registration, professional billing, charge capture, and claims workflows. • Assign and manage daily and long-term project work for the analyst team. • Lead testing cycles including unit, functional, and integration testing and coordinate end-user validation. • Ensure all system changes follow established change management and documentation standards. • Collaborate with Epic representatives and internal stakeholders to enhance system functionality and usability. • Troubleshoot system issues and support end users across clinical and operational departments. • Lead regular project and operational meetings to review deliverables, issues, and system improvements.