Cofertility logo
Cofertility

A human-first fertility ecosystem, striving to make egg freezing and third party reproduction more accessible for all.

Clinical Operations Specialist

Clinical OperationsClinical OperationsFull TimeRemoteSeniorTeam 11-50Company SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

• Review donor applications relative to FDA and ASRM guidelines • Lead member welcome calls with applicants who have been approved for the Split program to start them on their egg freezing and egg donation journeys • Support other clinical operations processes, such as coordination of outside monitoring • Engage one-on-one with our members over email for scheduling and program questions • Support other elements of our member onboarding process as needed, such as approving donor profiles for our intended parent platform, including helping donors’ personalities shine • Surface observations, issues, and insights with relevant team members & create efficiencies in processes you own to optimize the Split program application process and member experience

Job Requirements

  • 3-5 years in a healthcare field, ideally with experience supporting patients through egg donation, egg freezing, and/or IVF journeys; clinical background a major plus
  • Effective verbal and written communicator with exceptional judgment and attention to detail
  • Excels at building trust and rapport quickly, especially with patients / customers
  • Highly efficient; ability to work independently, while also collaborating as a part of a remote team
  • Solutions-oriented and a fast learner, eager to contribute to improving processes at a fast-moving startup
  • Tech savvy. Proficient in Google Suite, easily able to learn and manage new CRM, customer service, and operations tools

Benefits

  • We are a fully remote team and are spread out across the coasts.
  • Communication using Slack, Gmail, Zoom, and other tools is key.
  • We believe in giving our team members autonomy.

Related Categories

Related Job Pages

More Clinical Operations Jobs

Organon logo

Clinical Liaison

Organon

Here for her health

Clinical Operations1 day ago
Full TimeRemoteTeam 10,001+Since 2021H1B Sponsor

The Clinical Liaison acts as a liaison for healthcare providers, supporting the clinical use of implantable contraception by demonstrating insertion and removal techniques using placebo models. Responsibilities also include participating in educational programs and managing insertion/removal event programs.

United States
$152K - $259K / year
Medtronic logo

Principal Clinical Specialist, CAS

Medtronic

Engineering the extraordinary

Clinical Operations1 day ago
Full TimeRemoteTeam 10,001+Since 1949H1B Sponsor

The role involves providing technical, educational, clinical, and sales support to meet Cardiac Ablation Solutions sales and customer service objectives, including representing Company CAS during ablation procedures to offer troubleshooting and technical assistance. This specialist will also educate and train physicians and hospital staff on AFS products and related procedures, while partnering with the Account Manager to achieve sales goals.

Clinical supportCardiac ablationEP lab proceduresIBHRE certificationRCIS certificationRCES certificationTechnical trainingCustomer educationTroubleshootingCatheter supportConsole supportGenerator support
United States
$110K - $120K / year
Clinical Operations1 day ago
Full TimeRemoteTeam 201-500

Nurses will provide telephone triage and health advice across the United States using Schmitt-Thompson protocols, addressing patient questions regarding medical conditions and medications. Responsibilities include exercising clinical judgment to determine appropriate disposition and promptly completing confidential medical records according to company standards.

United States
Clinical Operations1 day ago
Full TimeRemoteTeam 201-500

Nurses will provide telephone triage and health advice to callers across the United States using established protocols, assisting them in making timely medical decisions. Responsibilities also include promptly completing confidential medical records and providing clear information regarding medical conditions and medications.

United States