This role serves as the primary point of contact, partnering with customers to identify priorities, solve challenges, and connect them to Company resources to improve patient outcomes. The specialist orchestrates patient-focused solutions across clinical, operational, and access pathways while focusing on demand generation, access, and continuity of care.

The SMB Account Executive will manage a full portfolio of SMB accounts, driving sales, retention, and growth by managing the entire sales cycle from prospecting to closing. Responsibilities include identifying and closing new business, serving as the primary account contact, and developing strategic account plans.

This role serves as the primary point of contact, partnering with Health Care Providers to identify priorities, solve challenges, and connect them to Company resources to improve patient outcomes. Key responsibilities include developing account business plans, educating providers on non-clinical barriers to care, and orchestrating patient-focused solutions across clinical, operational, and access pathways.

The Account Executive will be responsible for creatively pursuing net new business and expanding business within current customers by focusing on client requirements through prospecting, development, and timely closing of deals. Key duties include becoming a product expert, conducting discovery calls and demos, and achieving quarterly and annual sales quotas for the assigned territory.