• Support and lead UX design for the Kitchen Display System, aligning user needs, operational constraints, and product goals. • Frame complex, multi-role workflows (line cooks, expo, kitchen managers) into clear, usable experiences. • Partner with Product to shape requirements, challenge assumptions, and identify gaps or risks early. • Translate business and operational goals into coherent experience direction without over-indexing on feature-level design. • Design scalable, high-fidelity design for real-time, workflow-driven systems used in live kitchen environments. • Own end-to-end design across multiple KDS views and states, including station workflows, error states, and edge cases. • Create interaction models, patterns, and frameworks that support consistency across the KDS experience. • Deliver production-ready designs, specs, and prototypes that engineers can implement with confidence. • Act as the primary design partner for KDS Product and Engineering leads. • Facilitate design critiques, working sessions, and reviews to align across disciplines. • Communicate tradeoffs clearly, balancing usability, technical feasibility, and delivery constraints. • Ensure design intent and quality are preserved through implementation. • Design for operational environments where speed, legibility, and error recovery are critical. • Incorporate accessibility and usability best practices appropriate for shared, on-premise systems. • Anticipate failure modes and “unhappy paths,” ensuring the system remains usable under stress or degraded conditions.