Member Lifecycle & Experience Specialist managing onboarding and offboarding strategies

The role involves remotely serving as the main point of contact for facility maintenance issues, cultivating relationships with stakeholders, and managing maintenance activities using industry best practices for vendor partners. Key duties include creating, managing, and verifying work orders, overseeing CMMS administration, and coaching vendors on system use.

The manager assists in developing, assessing, and coordinating holistic care management activities to ensure quality, cost-effective healthcare outcomes for long-term care members. This includes developing service plans, educating members and families, and coordinating necessary resources and providers.

Regional Operations Supervisor leading a team of Care Coordinators at DaVita