• Perform efficiently and independently to support 365/24/7 support commitment to customer. • Duties include installation, decommission, preventative and corrective maintenance on various models of Transportation Security Equipment (TSE) and commercial customer security screening equipment. • Review proper operational procedures with security equipment operators. • Utilize mobile devices to document work performed and update customer service requests in near real time. • Must be able to clearly document work performed (via email) when service requests are not dispatched to mobile device. • Able to clearly and effectively communicate with customer staff and other field service technicians. • Must be familiar with standard safety concepts, practices, and procedures for maintaining security equipment. • Use work experience and sound judgment to plan and accomplish daily/weekly and monthly work objectives. • Utilize support equipment such as digital multimeters, flow meters or oscilloscopes to accurately diagnose and repair equipment malfunctions. • Works under general supervision. A degree of independence, creativity and latitude is required. • Must successfully complete all equipment technical trainings. • Must be able to pass a thorough background check (vetting) for TSA/DHS.