Neo4j logo
Neo4j

The #1 platform for connected data

Technical Enablement Program Manager

Program ManagerProgram ManagerFull TimeRemoteLeadTeam 501-1,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

23 hours ago

Salary

$120K - $150K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

• Build and own enablement programs onboarding, hands-on workshop & labs, virtual training, certification tracks, etc. • Translate curriculum into program flows, sequencing, prerequisites, assessments, and transitions (e.g. “Beginner → - Intermediate – Practitioner → Expert). • Own the calendar and manage program launches, iterations, refreshes. • Lead onboarding for field engineering new hires, ensuring technical hires ramp quickly and confidently in customer-facing scenarios. • Maintain an “everboarding” / continuous learning roadmap to keep all technical audiences current (product updates, architectural patterns, best practices). • Create and curate enablement assets (labs, guides, playbooks) in collaboration with SMEs and Graph Academy. • Ensure internal technical enablement curricula remain aligned with product and architectural evolution. • Serve as a trusted partner to field engineering, graph academy, and product teams to understand their challenges, gaps, and enablement needs. • Solicit feedback, iterate, and adapt enablement offerings. • Drive alignment with leadership on prioritization, resource trade‑offs, and roadmap. • Act as liaison between subject matter experts and delivery teams to ensure curriculum is relevant, up-to-date, and technically accurate. • Success in this role requires earning a seat at the table with technical leaders and influencing the enablement strategy. • Define and track meaningful KPIs (e.g., time-to-proficiency, assessment scores, certification pass rates, adoption rates, program attendance, stakeholder satisfaction, business impact). • Conduct retrospectives and root-cause analyses when programs underperform. • Produce dashboards and regular reports to senior leadership and stakeholders. • Apply data to iterate and improve future enablement cycles. • Maintain hands-on technical depth to review content, question assumptions, and confidently engage with SMEs. • Facilitate or co-facilitate training sessions, workshops, or lab walkthroughs. • Help “stress-test” curriculum — ensure it’s not just theory but grounded in real-world practices. • Be a self-starter: able to operate with minimal direction, identify gaps, propose solutions, and drive to completion. • Be resourceful — work across constraints, resolve conflicts, negotiate dependencies, and unblock the path forward. • Champion a culture of learning, feedback, and continuous improvement within the technical organization.

Job Requirements

  • 7+ years of experience in technical enablement, technical training, curriculum development, or related roles (e.g. solution engineering, developer advocacy, technical sales enablement).
  • Demonstrated experience designing, launching, and iterating multi‑persona technical enablement programs.
  • Strong program and project management skills — ability to juggle multiple, overlapping initiatives.
  • Excellent facilitation, presentation, coaching, and written communication skills (able to explain complex technical ideas in accessible ways).
  • Proven stakeholder management: ability to work with senior leaders, SMEs, and cross-functional teams.
  • Experience using learning management systems (LMS), authoring/training tools, content repositories, knowledge bases, and tools like Confluence, SharePoint, or equivalents.
  • Data-driven mindset: comfort defining and tracking metrics, dashboards, and deriving insights.
  • Hands-on, get-things-done attitude; high initiative and ownership.
  • Experience managing certification, accreditation, or assessment programs is a strong plus.
  • Previous experience in the field (solutions engineering, pres-ales, professional services, or consulting) is highly desirable.
  • Experience with adult learning theory, instructional design, and best practices in technical pedagogy.

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k)
  • paid time off

Related Categories

Related Job Pages

More Program Manager Jobs

Full TimeRemoteTeam 10,001+

Program Manager driving Technical Talent Development for Convergint's workforce

United States
$95K - $125K / year
JerseySTEM logo

Technology Externship Program Manager

JerseySTEM

Bridging the gaps in opportunity & innovation through STEM education

Program Manager1 day ago
Full TimeRemoteTeam 11-50H1B No Sponsor

Externship Program Manager coordinating recruitment and onboarding for JerseySTEM

United States
Cisco logo

Senior Director, Marketing, Program Management

Cisco

We securely connect everything to make anything possible.

Program Manager1 day ago
Full TimeRemoteTeam 10,001+Since 1984H1B Sponsor

Sr. Director of Marketing driving strategic initiatives at Cisco

Go
Texas
$230K - $289.8K / year

EHS Program Manager – Field Based

ERM

ERM, which stands for Environmental Resources Management, is self-described as the world’s largest specialist sustainability consultancy. The company partners

Program Manager1 day ago
Full TimeRemote

Remote EHS Program Manager scaling global EHS programs for corporate office expansion

District Of Columbia + 1 moreAll locations: District Of Columbia, Washington
$90K - $126.5K / year