Region Service Engineer – Nuclear Medicine

Field EngineerField EngineerOtherRemoteLeadTeam 10,001+Since 1892H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

$94.4K - $141.6K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

• Enable Precision Care by providing USCAN Region-based technical advisory support to GE HealthCare Field Engineers • Key linkage between Region technical performance and USCAN Technical Support • Oversee systemic process of field response to proactive, system-generated alerts • Provide feedback on remote technical support to customers • Utilize remote tools to drive service effectiveness • Support Field Engineers utilizing innovative technology solutions to improve productivity and quality • Engage with Service of Tomorrow strategy deployment • Support Region cost-to-serve outliers program by investigating system historical performance

Job Requirements

  • Minimum 10 years of service engineering experience with the repair and maintenance of GEHC Nuclear Medicine systems
  • Deep technical acumen in one or more healthcare modalities
  • Demonstrated ability to handle/resolve complex technical issues
  • Excellent multi-tasking skills to manage complex remote trouble shooting process
  • Exceptional customer-facing communication skills
  • Ability to stay calm under pressure
  • Ability to travel up to 20% or more as required to customer sites and training sessions
  • Legal authorization to work in the U.S. is required

Benefits

  • Medical, dental, vision
  • Paid time off
  • 401(k) plan with employee and company contribution opportunities
  • Life, disability, and accident insurance
  • Tuition reimbursement

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