• Serve as the main HR and payroll point of contact for client accounts. • Process payroll for hourly and salaried employees, including variable pay or adjustments. • Manage employee lifecycle activities: onboarding, offboarding, changes in compensation, and status changes. • Maintain employee records and ensure HR compliance across local/state regulations. • Support benefits administration (open enrollment, new hires, terminations, status updates). • Create and update HR documentation including SOPs, checklists, and templates. • Respond to employee HR/payroll inquiries and provide issue resolution. • Track time and attendance to ensure payroll accuracy. • Coordinate with finance, management, and external vendors as needed.