Join our team at MetaRPO and embark on a journey of growth and innovation.
Servigistics Consultant
Location
United States
Posted
2 days ago
Salary
Not specified
Seniority
Mid Level
No structured requirement data.
Job Description
Role Description
We are seeking an experienced Business Analyst with strong Servigistics (Service Parts Management – SPM) expertise to support business operations, system enhancements, and the upgrade to SPM 14. The candidate will act as a liaison between business stakeholders and technical teams, ensuring optimal configuration, data integrity, and process alignment within the Servigistics platform.
- Gather, analyze, and document business requirements related to Service Parts Planning, Forecasting, and Inventory Optimization.
- Translate business needs into functional specifications for Servigistics configuration.
- Conduct gap analysis between current state and SPM 14 capabilities.
- Support process improvements in service parts supply chain.
Servigistics (SPM) Configuration
- Configure and maintain modules within Servigistics SPM (Forecasting, Planning, Inventory, Optimization).
- Analyze forecast accuracy, stocking policies, safety stock, and service levels.
- Troubleshoot production issues and provide functional support.
- Work with technical teams on data feeds, batch jobs, and integrations.
SPM 14 Upgrade Support
- Participate in SPM 14 upgrade planning and impact assessment.
- Perform regression testing and validation of upgraded functionalities.
- Coordinate data validation, reconciliation, and post-upgrade support.
- Identify configuration changes and enhancements required post-upgrade.
- Support user acceptance testing (UAT) and deployment activities.
Reporting & Analytics
- Forecast accuracy
- Service level performance
- Inventory turns
- Fill rate and backorder metrics
- Work with business teams to improve KPI visibility and reporting accuracy.
Stakeholder Collaboration
-
Work closely with:
- Supply Chain & Planning Teams
- IT Teams
- Data Management Teams
- External vendors (if applicable)
- Conduct user training and knowledge transfer sessions.
- Prepare functional documentation, SOPs, and upgrade documentation.
Qualifications
- 5+ years of hands-on experience with Servigistics SPM
-
Strong experience in:
- Demand forecasting
- Inventory optimization
- Service parts planning
- Experience supporting or participating in SPM 14 upgrade
- Experience in production support environment
Requirements
-
Functional Knowledge:
- Service Parts Management (SPM)
- Supply Chain Planning
- Inventory policies and service level management
- Forecasting techniques (statistical & causal models)
Company Description
Join our team at MetaRPO and embark on a journey of growth and innovation.
Job Requirements
- 5+ years of hands-on experience with Servigistics SPM
- Strong experience in: Demand forecasting
- Inventory optimization
- Service parts planning
- Experience supporting or participating in SPM 14 upgrade
- Experience in production support environment
- Functional Knowledge: Service Parts Management (SPM)
- Supply Chain Planning
- Inventory policies and service level management
- Forecasting techniques (statistical & causal models)
Related Guides
Related Categories
Related Job Pages
More Consultant Jobs
ServiceNow- ServiceNow AI Architect Manager - Tech Consulting - Open Location
EY - Ernst & YoungErnst & Young, or EY, is a global financial services company that provides a host of assurance, tax, transaction, and advisory services. A member of Ernst & You
The manager will lead ServiceNow Transformation teams, spearheading Company AI thought leadership by designing and developing cutting-edge solutions and assets for clients. Key duties involve leading the build and deployment of AI-native solutions and defining end-to-end AI strategies in partnership with Company’s AI & Data team.
This role is responsible for reviewing and evaluating clinical information and documentation against multiple clinical policies, interpreting data from records to apply appropriate clinical criteria and coding standards. The consultant must condense complex information into clear findings and report audit results for necessary follow-up and improvement.
The Utilization Management Nurse Consultant will apply clinical expertise to coordinate, document, and communicate all aspects of utilization and benefit management, ensuring members receive safe, effective, and appropriate care while meeting regulatory requirements. Key duties involve reviewing services for medical necessity, collaborating with providers, and making coverage determinations based on clinical criteria and policies.
The consultant will work directly with founders and executives to identify areas where Artificial Intelligence can create tangible value, leading AI audits and translating insights into clear, actionable roadmaps for implementation.
