Role Description

ProAg has an exciting opportunity for a Crop Adjuster to join our team in the San Joaquin Valley (Fresno-Bakersfield, California area). Imagine joining a team that’s part of an organization that shares your passion for American Agriculture. A team that understands the challenges ag producers face and the disproportionate financial risks they shoulder.

As a ProAg Crop Adjuster, you will:

• Make first contact with our policy holder on the farm or ranch that has just experienced a loss.
• Work with our customer to complete field inspections, read maps and aerial photos, measure fields and storage bins, collecting production records of farm commodities, all the while assessing damage or loss.
• Stick with each claim for each grower until the work is done and the claim is settled.
• Report to the Area Claims Supervisor and work regularly in the field on the farms, climbing grain bins, walking over rough terrain for long distances, etc.
• Apply your good judgment, common sense and understanding of ProAg's adjusting guidelines and policy provisions for a variety of Multi-Peril Crop Insurance, Crop Hail, and Named Peril policies.
• Work from home and cover a territory of the San Joaquin Valley, requiring travel of up to 75%, occasionally even beyond your assigned territory.

Qualifications

• High school diploma
• Crop insurance experience in claims or compliance or any ag-related experience and background
• Analytical skills and attention to detail
• Basic computer and internet applications
• Communication, negotiation, and conflict resolution skills
• Reliable means of transportation and the willingness to travel
• Completion of your Claim Adjuster Proficiency Program (CAPP) certification and/or any applicable licenses required by State agencies preferred.

Requirements

• Perform fact-finding to determine cause(s) and percentage of loss, exercising your best independent judgment in the handling of claims.
• Escalate any issues or problems that you can’t resolve to the Area Claims Supervisor.
• Convey regulations and interpretation of procedure to claimants, agents, and industry people on claim situations.
• Effectively communicate our position on developing industry topics such as new specialty crops or expanding coverage programs.
• Continuously expand your knowledge of RMA rules and regulations and ProAg procedures for applying all MPCI, Crop Hail, and Federal Crop Insurance regulations.

Benefits

• Competitive salary and comprehensive benefit package
• Strong learning culture with ongoing development opportunities
• Opportunities for growth and career advancement
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
• Basic life and disability insurance
• 401(k) plan with 6% company match
• 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off
• Paid parental leave
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
• Student loan matching program
• Employee discount program
• An opportunity to do meaningful work and love what you do