• Develop and execute an innovation roadmap in close coordination with Product Management, Professional Services, Support, Engineering, and Journal Labs technical leadership, incorporating industry advancements and customer needs through a understanding of Journal Technologies’ products, platform architecture, and justice-domain workflows. • Actively engage with the innovation ecosystem including clients, partners, staff, and market trends to surface and translate innovative ideas into actionable opportunities for the organization. • Lead the exploration and responsible adoption of emerging technologies, including generative AI, ensuring solutions are practical, scalable, and aligned with Journal’s mission and values. • Oversee the full operational lifecycle of innovation initiatives, from concept development and experimentation through execution and integration, delivering results with speed and clarity. • Partner closely with product, engineering, implementation, client success, and other teams to embed innovation into core business processes and foster a culture of continuous improvement. • Build, lead, and mentor a high-performing team (either directly or indirectly managing) focused on research, experimentation, and delivering innovative solutions that support business and customer outcomes. • Communicate innovation priorities and progress in a clear and consistent manner, helping stakeholders across the organization stay aligned on direction, timing, and outcomes. • Design, lead, and evolve Journal Technologies’ internal InventFest program, hosted multiple times per year, to generate, surface, and accelerate innovative ideas from across the organization. • Foster a culture of experimentation by creating structured opportunities for staff at all levels to contribute ideas, collaborate across teams, and explore new technologies or solutions.