Claims Specialist – Crop

Claims SpecialistClaims SpecialistFull TimeRemoteSeniorTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

Iowa

Posted

1 day ago

Salary

$64K - $96K / year

Seniority

Senior

Associate Degree4 yrs expEnglish

Job Description

• Deliver prompt and accurate claims service to policyholders and agents for both multi-peril crop insurance (MPCI) and crop hail claims • Complete field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments • Partner with Field Claims Manager to ensure effective and efficient claims operations • Accurately document, process and transmit loss information • Provide overflow support to Compliance Department of quality control audits for Federal Crop Insurance Corporation (FCIC and Crop Hail) • Build and maintain relationships with customers by providing timely and accurate policy service • Coach claims adjusting team by supporting and mentoring team members

Job Requirements

  • Associate's Degree or equivalent combination of education and work experience
  • 4 years relevant experience
  • Crop Adjuster Proficiency Program (CAPP); must possess a valid Driver’s License
  • Evaluate project outcomes through analyzing current state and desired future state
  • Utilize effective communication channels for both external and internal customers
  • Handle complex claims using a logical approach
  • Provide adjusters detailed instructions for claim procedures and company policy
  • Support implementation of company strategies
  • High attention to detail
  • Solve day-to-day problems, using critical thinking
  • Train others on process and procedures

Benefits

  • Hybrid Working – a mix of working from home and in the office
  • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
  • Competitive 401(k) program with company match up to 8%
  • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
  • Tuition Reimbursement for professional certifications, and continuing education
  • Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

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