Sonsio offers a comprehensive lineup of industry-leading Vehicle Protection plans.
Claims Specialist
Location
Colorado
Posted
62 days ago
Salary
$18 - $19 / hour
Seniority
Junior
Job Description
Job Requirements
- Minimum 1-2 years of experience in customer service and/ or claims processing, preferably within a call center environment.
- High School Diploma required; Associate or bachelor’s degree preferred.
- Proficiency in using Salesforce and Microsoft Office Suite; Outlook, Word, Excel.
- Excellent verbal and written communication skills.
- Proven ability to convey complex information clearly, accurately, and concisely.
- Strong commitment to providing exceptional customer experiences.
- Demonstrated ability to handle inquiries, issues, and complaints with professionalism and care.
- Strong time management and multitasking capabilities in a fast-paced environment.
- Effective analytical and problem-solving skills to identify and resolve issues efficiently.
- High level of accuracy and attention to detail in processing claims and documentation.
- Flexible and adaptable to change; able to learn new systems and processes quickly.
- Ability to collaborate effectively with team members and cross-functional departments.
Benefits
- paid time off
- medical
- dental
- vision
- 401k match (50% on the dollar up to 7% of employee contribution)
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