Role Description

This role is central to strengthening mission data excellence across Goodwill’s grant-funded initiatives. The position blends analytical curiosity, creative problem-solving, and strategic communication to ensure high quality, actionable data that drives program impact. The Senior Specialist leads cross-functional coordination between the Data Team, Program Teams, and local Goodwill organizations, ensuring smooth data collection processes, rigorous validation, and clear translation of insights into meaningful stories for stakeholders.

Success in this role requires:

• A proactive thinker who enjoys digging into data to uncover the “why” behind trends.
• A confident project planner who keeps complex initiatives on track.
• A collaborative communicator who can make strategy understandable at all levels.

This grant-funded role reports to the Senior Manager, Mission and Sustainability Data.

Qualifications

• Bachelor's degree in Data Analytics, Statistics, or related field or equivalent combination of education and experience.
• Certification in data analytics or project management is a plus.

Requirements

• At least three years of experience in data analysis or related field.
• Demonstrated experience in producing insightful data analytics and connecting data to action.
• Experience providing technical training or support.
• Proficiency in Microsoft Office suite.
• Proficiency in data visualization tools and Python or other coding languages.
• Track record of implementing data quality processes.
• Experience working with distributed teams.
• Experience bringing together stakeholders with various professional backgrounds.
• Experience working with federated or membership organizations is a plus.

Benefits

• Opportunity to work on impactful grant-funded initiatives.
• Collaborative work environment with cross-functional teams.
• Professional development opportunities.

Key Performance Indicators

• Effective project management through new grant data setup and implementation.
• Strong analytical contributions.
• Accuracy and completeness of monthly member data submissions.
• Effective communication and support to subgrantees to understand data requirements, process, and quality.
• Ability to problem-solve complex situations and stakeholder dynamics.
• Strong visualization of grant data outcomes and trends.

Skills Needed

• Project Management and Cross-Team Collaboration.
• Experience designing and implementing data setup for grants or programs.
• Ability to collaborate with technical teams on data solutions.
• Skilled in cross-functional collaboration and stakeholder engagement.
• Strategic thinking with a systems mindset.
• Expertise in data validation, exception reporting, and audit processes.
• Familiarity with compliance protocols in grant-funded environments.
• Proficiency in Power BI or other data visualization tools.
• Proficiency in Python or other coding languages.
• Experience with CRM systems (e.g., CaseWorthy, Salesforce) is a plus.
• Experience working with a data lake (e.g., Microsoft Fabric) is a plus.
• Strong facilitation and stakeholder communication skills.
• Ability to communicate technical concepts to non-technical audiences.
• Skilled in trend analysis, performance reporting, and dashboarding.
• Attention to detail and process improvement mindset.
• Ability to manage timelines and coordinate across teams.

Decision Making

Exercise discretion and judgment in performance of duties, setting priorities, formatting/designing and organizing tasks.

Supervision

Regular with latitude given to select appropriate procedures. The work is reviewed primarily for the quality of outcome and secondarily for approaches, procedures and methodologies used to complete the work. Guidance and review may be required on some work problems and projects.

Physical Effort

Sedentary, lifting 10 lbs. maximum. Walking or standing is required only occasionally; these may be accommodated. Requires long hours at a computer.

Our Values

• We believe everyone deserves an opportunity to thrive.
• Our mission happens through me (Passion).
• Drive to make a difference (Impact).
• You before me (Respect).
• Thriving begins at home (Well-being).
• Out of Many, One Goodwill (Advancing Our Mission Together).
• Be bold, learn and grow (Agility).