• Engages in data collection, maintenance, and analysis to support evaluation, assessment, and strategic planning for management decisions • Responsible for the formatting of raw data and subsequent translation into valuable information • Collects, analyzes, and interprets data to support the reporting needs of the business • Provides data-based trends, recommendations and resolutions to the organization • Performs specialized assignments; solves complex problems and develops non-traditional solutions through sophisticated analytical thinking • Interprets internal/external business environment • Recommends best practices to improve processes or services • Impacts achievements of customer, operational, project or service objectives • Communicates difficult concepts to team • May lead functional projects with moderate risks and resource requirements • Individual contributor working independently; may require guidance in highly complex situations • Performs all other duties as assigned by management