• Foster strong, transparent relationships with clients, providing them with regular updates on project status, issues, and resolutions. • Utilize a deep understanding of the clients' business, industry trends, and KPIs to offer strategic guidance and impactful solutions. • Lead the development of budgets and forecasts with clients, as well as use data provided to ensure that budget is being used in the most efficient matter and clients are billed correctly for media spend + fees. • Develop a thorough understanding of each client's industry, business challenges, and goals to tailor strategies that drive measurable results. • Engage with Tinuiti’s internal teams to contribute positively towards client project outcomes and strategic initiatives. • Act as a point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes. • Equip clients with the knowledge and confidence to speak about strategic directions and decisions, reinforcing their trust in our expertise. • Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, and the industry overall, to enhance client strategies and recommendations. • Leverage strong knowledge of multiple digital channels (SEM, SEO, CRO, Social, Shopping, Display, etc.) to develop strategic plans, clearly tying channel recommendations to the client’s business goals.