Title: Underwriting User Acceptance Testing Specialist

Location: Raleigh, North Carolina

Department: Underwriting

Job Description:

 

Description

 

 

At Builders Mutual, we believe in the power of a team to get the job done right. 

Our team, does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page—it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more.

The Opportunity

Leverage your industry expertise and join our expanding team in the Underwriting User Acceptance Testing Specialist role! The Underwriting UAT Specialist is responsible for leading user‑acceptance testing for all underwriting initiatives that require system changes. The role includes developing and executing comprehensive test scripts under tight deadlines and ensuring system functionality aligns with business needs. The specialist will take full ownership of identified system defects and collaborate closely with IT to deliver timely resolutions to complex issues.

The success of our company is rooted in teamwork, the way we care about the people we work with and service. This hybrid role will work in our Raleigh office a minimum of two days with the flexibility of remote work three days a week. 

Your WORK as an Underwriting UAT Specialist will make a difference by:

Testing & Validation

• Design, document, and manage test cases and test scripts to validate system enhancements and changes.
• Perform functional and regression testing to ensure system integrity and business alignment.
• Document testing results and communicate system defects or incidents to the Business Systems Analyst (BSA) for resolution.
• Represent Underwriting in requirement-gathering, validation, and project meetings.

Project & Cross-Functional Collaboration

• Collaborate with cross-functional teams (IT, BSA, Operations, Training, etc.) on system initiatives and production changes.
• Participate in after-hours Thursday and weekend production deployments as needed.
• Complete projects associated with tickets and production initiatives that cannot be managed through Bulk Endorsements.
• Serve as a subject matter resource for real-time system questions and issue resolution within the Underwriting department.

Training Collaboration & Implementation Support

• Partner with the Training team to support production implementation efforts.
• Provide system walkthroughs, process clarification, and screenshots to facilitate the development of training materials.
• Support training rollouts by assisting with system-related questions during implementation.

Agile & Work Management

• Demonstrate working knowledge of Agile methodology, including participation in sprint planning, backlog refinement, and ticket management.
• Effectively manage and prioritize assigned tickets and project work within Agile workflows.

Skills to get the JOB done RIGHT:

• BS Degree in Business or Computer Science or an equivalent education and experience in the insurance industry
• Demonstrated ability to interpret technical requirements as they relate to business needs
• Effective communication and presentation skills
• Strong PC skills
• Strong analytical and problem-solving skills
• Prefer experience in a commercial lines insurance environment
• Prefer understanding of requirements and system development life cycles

 

WHY YOU’LL LOVE TO WORK HERE

Builders Mutual cares about you, and we offer comprehensive employee benefits built to support your success and wellbeing, including:

• Market-driven compensation and bonus plan
• 3 weeks of paid time off (and your birthday too!)
• 37.5-hour work week; end your Friday at 2:30 PM 
• Builders University for employees, dedicated to supporting the development and enhancing expertise
• Earn swag and extra time off through peer recognition Builders Bucks program

LIFE at Builders Mutual

• Collaboration| You are part of a team working together to reach a common goal.
• Empowerment| You will feel trusted, valued, and given the resources to be successful.
• Flexibility| You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
• Impact| You will positively influence our business, customers, and industry.
• Sense of pride | You will tell others how much you enjoy working at Builders Mutual.

 

 

 

Builders Mutual is an Equal Opportunity Employer.