Clinical Services Specialist
Location
United States
Posted
4 days ago
Salary
$18 - $19 / year
Seniority
Mid Level
Job Description
Role Description
Assist with the day-to-day operations of the Clinical Pharmacist and clinical department of ProAct. Works under direct supervision and follows standard procedures to accomplish assigned tasks.
Responsibility for overseeing the prior authorization process, initial prior authorization review, and assisting with tasks and goals that meet the clinical needs of ProAct clients and members.
Responsibilities
- Oversee the prior authorization process to maintain efficiency and timeliness.
- Review prior authorization requests based on currently-available guidelines.
- Provide Help Desk support, where appropriate, for questions regarding overrides or system edits.
- Responsible for working with Implementation Department for loading prior authorization data for new clients when appropriate.
- Assist in preparation of member mailings for various cost containment/clinical programs.
- Assist both members and Noble Health Services in finding most cost-effective channels for specialty medications.
- Maintain records of all prior authorizations completed by ProAct.
- Providing reports on a monthly basis.
- Providing data for Accounting Department for invoicing.
- Assist in the development and updating of formulary documents.
- Responsible for completing all mandatory and regulatory training programs.
- Assist with the day-to-day operations of the ProAct Help Desk.
- Perform other duties as assigned.
Qualifications
- Attendance Requirements: Must be available, and on-time for scheduled work shifts.
-
Educational Requirements:
- Minimum: High School Diploma (or currently enrolled) or GED.
- Preferred: AS Degree or Higher.
- Required: National Pharmacy Technician Certification through PTCB, or other accrediting agency, in good standing.
- Experience: Preferred hospital or retail pharmacy experience preferred.
-
Special Conditions of Employment:
- Drug test.
- Initial and continuous exclusion and sanction/disciplinary monitoring.
- Any and all additional eligibility requirements based on the specific position.
-
Job Skills Required:
- Strong Communication Skills: Must be able to effectively communicate both on the phone and in group setting.
- Strong Organizational Skills.
- Proficient in using Microsoft Excel, Word, and Access.
- Must be able to work independently.
Compensation
$17.76 - 19.31 an hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
Job Requirements
- Attendance Requirements: Must be available, and on-time for scheduled work shifts.
- Educational Requirements: Minimum: High School Diploma (or currently enrolled) or GED.
- Preferred: AS Degree or Higher.
- Required: National Pharmacy Technician Certification through PTCB, or other accrediting agency, in good standing.
- Experience: Preferred hospital or retail pharmacy experience preferred.
- Special Conditions of Employment: Drug test.
- Initial and continuous exclusion and sanction/disciplinary monitoring.
- Any and all additional eligibility requirements based on the specific position.
- Job Skills Required: Strong Communication Skills: Must be able to effectively communicate both on the phone and in group setting.
- Strong Organizational Skills.
- Proficient in using Microsoft Excel, Word, and Access.
- Must be able to work independently.
- Compensation
- $17.76 - 19.31 an hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
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