Role Description

As CaptivateIQ scales its products, personas, and go-to-market motions, we are looking for a leader to define and execute an enablement strategy that drives consistent, effective go-to-market execution across our revenue organization. This role will partner closely with GTM teams, product, product marketing, and operations to translate product, messaging, and competitive positioning into a cohesive, scalable enablement operating model.

While this is a Director-level role in scope and impact, requiring strong strategic thinking, cross-functional influence, and full ownership of enablement strategy and roadmap, note that it is a high-powered individual contributor role: success comes from hands-on ownership, system-building, and execution. By owning onboarding, launch readiness, continuous learning, and measurement, this role ensures our GTM teams have the knowledge, tools, and frameworks they need to succeed - accelerating ramp, driving adoption, and improving execution quality and revenue outcomes across motions.

Job Location

• Hybrid (in-office 3 days per week)
• Austin, TX
• Menlo Park, CA
• Remote
• Raleigh, NC
• Nashville, TN
• Toronto, Canada

Responsibilities

• Strategy & Ownership: Serve as the central owner accountable for adoption, consistency, and effectiveness of GTM execution.
• Field Alignment: Coordinate across sales and CSM leadership teams to set and own the end-to-end GTM enablement strategy, calendar, and measurement.
• Monitoring Impact: Define and measure success metrics tied to ramp time, productivity, pipeline impact, win rate, and messaging adoption.
• Product Marketing Partnership: Build monthly and quarterly plans aligned to the narrative and product roadmap, focusing on positioning and competitive differentiation.
• Onboarding & Readiness: Lead cross-functional launch readiness for major updates and design onboarding programs that reduce ramp time across roles.
• Continuous Enablement: Assess program effectiveness through data and tools like Gong, delivering "booster shots" to address immediate opportunities.
• Field Engagement: Serve as a rallying cry for the sales team, bringing creativity to sessions that field teams can’t wait to attend.

Qualifications

• B2B SaaS Enablement Expertise: 10+ years of experience building and scaling go-to-market enablement within high-growth enterprise B2B SaaS organizations, with a proven track record of driving measurable behavior change in the field.
• Prior Field Experience: Background as a successful seller or customer-facing value driver (e.g., AE, SE, or CSM) who has successfully carried a quota or owned customer outcomes.
• Strategic Activation: Proven ability to translate product strategy, messaging, and competitive positioning into high-impact, measurable enablement outcomes tied to productivity and adoption.
• Cross-functional Influence: Strong cross-functional leadership skills with the ability to align and drive execution across Product, Product Marketing, Sales, Customer Success, and Revenue Operations.
• Complex Program Management: Demonstrated experience managing multi-functional enablement priorities, calendars, and stakeholders in fast-moving environments.
• Exceptional Storytelling: High-level coaching and presentation skills, with the ability to engage, influence, and motivate GTM teams at scale.
• Data & AI Driven: Outcomes-obsessed owner who uses qualitative and quantitative signals to monitor effectiveness; excitement for leveraging AI-powered tools to enhance strategy and reinforcement.

Benefits

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.