Role Description

CopperPoint has an exciting opportunity for a Premium Field Auditor I to join our team and play a key role in ensuring accuracy, compliance, and exceptional service for our policyholders. In this role, you will conduct low- to medium-complexity physical and virtual Workers’ Compensation audits across multiple states. You’ll work directly with policyholders on original and disputed final audits, helping verify that all information meets applicable state regulatory requirements. This position offers the opportunity to build strong client relationships, apply analytical skills, and contribute to the integrity of our audit processes.

• Independently conduct final audit of the business operations of the policyholder through review of all applicable records and interview with owner, corp. officer or authorized representative.
• Conduct physical inspection of all operative hazards active for former policyholders.
• Meet monthly production targets.
• Verify all Workers’ Compensation claims as valid and are classified correctly for unit statistical purposes.
• Analyze business operations to ensure compliance to all regulatory agencies and applicable state laws.
• Provide guidance and education to the policyholders regarding monthly payroll reporting as well as the entire final audit process.
• Responsible for scheduling premium audits, inventory management of work, resolving audit questions and disputes.
• Effectively communicate all necessary policy changes resulting from the final audit to all internal and external customers.
• Review all audit disputes with policyholder timely.
• Responsible for training and mentoring junior Premium Audit team members.
• Driving a vehicle is a requirement for this position.

Qualifications

• BS/BA college degree preferred, especially in business administration, finance, or accounting.
• 1-4 years of Audit experience with at least 2-3 years performing field/physical/on-site audits or Sr. Internal Audits.
• Intermediate Excel skills are a must and experience working with large amounts of payroll data.
• Excellent Customer Engagement/Service Skills.
• Excellent written and verbal communication in a clear, concise format.
• Knowledge of a variety of policy types, including guaranteed costs, high deductible, loss retro-incurred, composite rating, and group captives.
• Experience with Microsoft Suite, including Excel, Word and PowerPoint.
• Experience with secure file transfer platforms and handling of PII data.
• Superior knowledge of independent bureau and NCCI Worker’s Compensation and General Liability rules, regulations, and test audit states.
• Expert knowledge and insight into rules and ethics of Independent WC Rating Bureaus Rules and State regulations.
• Expert knowledge of state insurance regulatory requirements to ensure the company’s compliance.

Benefits

• Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
• Some benefits are provided at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan).
• Employees will accrue 0.0846 hours of Paid Time Off (PTO) per paid hour, totaling up to 22 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year.

Company Description

Founded in 1925, CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. With an expanded line of insurance products and a growing ten-state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington.

• CopperPoint Mutual Insurance Holding Company is the corporate parent of Arizona-based CopperPoint Insurance Companies, Alaska National Insurance Company, and other CopperPoint Insurance Entities.
• CopperPoint’s culture of compassion extends to the community through employee volunteerism, corporate matching, Board service, program sponsorships, and in-kind contributions.
• We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to the charities of their choice up to $500 per year.
• In 2020, CopperPoint employees reported 3,500 volunteer hours.
• CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, and vision, and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits, and business casual dress.
• CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status, or any other characteristic protected by state, federal or local law.
• CopperPoint maintains a drug-free workplace.