• Engage in initial discussions as well as discovery sessions with clients to gain insight into their business challenges, technical needs, and expected outcomes. • Assess and document the client’s current infrastructure, applications, and operational workflows to pinpoint gaps and opportunities for improvement. • Create tailored, scalable, and cost-efficient managed services solutions that address client requirements. • Develop and present engaging solution proposals that effectively communicate value, the technical strategy, and associated benefits. • Collaborate closely with sales, project management, and support teams to ensure that proposed solutions are viable and align with organizational capabilities. • Investigate and stay updated on emerging technologies, consulting with internal stakeholders to enhance company offerings and services. • Educate internal teams on new solutions, sales strategies, deployment methods, and how these can be integrated into existing service offerings.