• Own the Eligibility & Benefits product area, including vision, roadmap, and execution • Define and evolve Parachute’s E&B strategy to support new payor launches, expanded lines of business, and increasingly complex coverage rules • Translate payor requirements, regulatory constraints, and operational needs into clear product direction and sequenced delivery plans • Define MVPs and release slices that optimize for time-to-value while maintaining platform integrity and scalability • Establish and track success metrics for accuracy, coverage confidence, operational efficiency, and downstream conversion • Lead discovery with payors, providers, suppliers, and internal operations teams to deeply understand E&B workflows and pain points • Partner with Product Design to run research, validate assumptions, and iterate toward usable, trustworthy solutions • Synthesize qualitative and quantitative insights into clear problem statements and decision-ready artifacts • Become a trusted internal expert on eligibility standards, benefit structures, and payor-specific nuances • Partner closely with Engineering to scope, sequence, and deliver E&B functionality across integrations, APIs, and user-facing workflows • Support new payor launches by defining required E&B capabilities, data mappings, and operational readiness • Manage dependencies and tradeoffs across payor, platform, and downstream product areas • Build and maintain product artifacts including PRDs, workflow diagrams, integration specs, and release documentation • Ensure E&B solutions are resilient, observable, and designed for iteration as payor requirements evolve • Work in tight partnership with Product Design, Engineering, Operations, and Client Success to deliver cohesive solutions • Coordinate with external partners and vendors (e.g., clearinghouses, payors, integration partners) to align technical and product requirements • Communicate product decisions clearly and proactively, creating shared understanding across diverse stakeholder groups • Represent the E&B product area in planning, prioritization, and escalation discussions