Motive
Motive combines IoT hardware with AI-powered applications to connect and automate physical operations.
Trial Success Manager
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
58 days ago
Salary
$100K - $130K / year
Bachelor Degree5 yrs expFrenchSpanishEnglishPMP
Job Description
• Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales Engineers
• Partner in developing and implementing key goals, objectives, and success criteria for each trial
• Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems
• Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques
• Create and deliver effective onsite and web-based training and best practice presentations
• Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey
• Communicate updates on major milestones and keeps all stakeholders informed of progress
Job Requirements
- 5+ years of experience in a client-facing role; fast-paced SaaS environment is preferred
- Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process
- Project management experience (PMP a plus)
- Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism
- Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely
- Bachelor's Degree or equivalent experience
- Ability to travel 20-25% domestically as well as potential international travel
- French or Spanish speaking a plus
Benefits
- health, pharmacy, optical and dental care benefits
- paid time off
- sick time off
- short term and long term disability coverage
- life insurance
- 401k contribution
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