Motive

Motive combines IoT hardware with AI-powered applications to connect and automate physical operations.

Trial Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

58 days ago

Salary

$100K - $130K / year

Bachelor Degree5 yrs expFrenchSpanishEnglishPMP

Job Description

• Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales Engineers • Partner in developing and implementing key goals, objectives, and success criteria for each trial • Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems • Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques • Create and deliver effective onsite and web-based training and best practice presentations • Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey • Communicate updates on major milestones and keeps all stakeholders informed of progress

Job Requirements

  • 5+ years of experience in a client-facing role; fast-paced SaaS environment is preferred
  • Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process
  • Project management experience (PMP a plus)
  • Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism
  • Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely
  • Bachelor's Degree or equivalent experience
  • Ability to travel 20-25% domestically as well as potential international travel
  • French or Spanish speaking a plus

Benefits

  • health, pharmacy, optical and dental care benefits
  • paid time off
  • sick time off
  • short term and long term disability coverage
  • life insurance
  • 401k contribution

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