• Lead and inspire a growing network of retail stores and Boutique Managers • Ensure Dior standards are upheld through exceptional client experience • Drive and achieve sales targets and other KPIs by door • Recruit and elevate boutique talent • Filter communication between retail teams and corporate • Support new store openings • Contribute to strategic planning for Dior’s direct to retail channel • Oversee recruitment, onboarding, and development of boutique teams • Build boutique team bench strength through career development and succession planning • Nurture the boutique community, fostering an inclusive and collaborative environment • Partner with HR to uphold performance management guidelines • Partner with Retail Innovation and Excellence to build out and host retail leadership meetings (weekly, monthly, annually) • Monitor store KPIs, identify opportunities, and partner with boutique leadership to implement action plans to exceed targets • Manage by-door P&Ls, aligning resources with budgets and performance • Participate in budgeting and strategic development, boutique by boutique • Stay informed of market and competitor trends, share consolidated intel with relevant cross-functional teams • Support omni-channel growth strategy: collaborate with Field, Operations, CRM, and IT teams to ensure a seamless experience • Manage and support multiple boutique openings per year.