• Be the demo expert: Be the expert of our product and come up with workflow solutions and articulate complex concepts in simple and compelling ways to the prospects • Professional development: Assisting in sales rep professional development via documentation, and making of the materials, pitch coaching • Be the domain expert: Keep up-to-date on any legislative and policy changes in the space we serve, counseling, WBL, CCR accountability • Product Liaison: Provide feedback from the front lines to our product teams in a way that allows our teams to improve our products and services • Position the SchooLinks platform as a solution (and as a partner) to all stakeholders, from shallow to deep, from storytelling, to technical deep-dives • Develop, refine, and deliver tailored product demonstrations that are thoughtful, simple, but engaging • Effectively communicate complex technology, workflows and implementations to a variety of stakeholders – e.g. telling a compelling story to educators and administrators, as well as leading credible, in-depth technical discussions with information technology experts • Act as a trusted strategic and technical advisor with our prospective customers, thoughtfully considering customer vision and needs to design the best solutions with detailed workflow considerations and change management best practices to drive urgency for adoption • Work with our Writers to respond to functional and technical elements of RFIs/RFPs • Coach and mentor fellow team members on all things counseling and CTE workflows and legislative changes related to CCR accountability across states • Track progress on projects through consistent record-keeping and documentation • Share knowledge and facilitate the enablement to ensure we are upskilling our Account Executives to be able to articulate and solution sell our products