Role Description

Pine River Group, a leading supplier of marine piling, decking, and lumber products, is searching for an experienced, sales-driven, Business Development professional. This individual will need to travel regionally amongst the Lake Michigan shoreline of Western Michigan, Eastern Wisconsin, and southern Illinois/Indiana. The ideal candidate will reside within the territory. This is a work-from-home role when not traveling within the sales territory.

• Provide service to new and existing customers with sales of wood products and building materials or service needs.
• Process sales orders efficiently and offer expert guidance to build customer loyalty and ensure a positive experience.
• Facilitate and maintain relationships with customers and internal teams by answering questions about lumber products, orders, or services.
• Initiate and track sales orders in internal systems for lumber products and material with accuracy.
• Maintain customer accounts and monitor customer interaction with details of inquiries or feedback.
• Track and document sales activities or leads utilizing CRM system where applicable.
• Collaborate with teams to ensure appropriate actions are taken to resolve customers’ issues or concerns via telephone, email, and messaging with responsive, timely, and professional communications.
• Prepare and compile data, status of accounts, leads, and new customer prospects.
• Gain knowledge of lumber industry and exposure to customers, products, systems, and terminology.
• Obtain hands-on experience to transition into a business development capacity focusing on revenue growth.
• Follow company policies and procedures such as sales reporting, system entry, and credit.
• Provide ideas, innovation, and suggestions for continuous improvement and to maximize sales opportunities.

Qualifications

• Strong communication skills (verbal, written, and interpersonal) for working effectively with others.
• Computer proficient with Microsoft Office, Google Docs, and ability to navigate and acquire skills to use internal systems.
• Solid analytical and problem-solving abilities.
• High accuracy level.

Requirements

• Bachelor’s degree, concentration in Marketing, Business preferred and/or four (4) years equivalent experience in sales or marketing.

Work Environment

• Remote/home office + 60-70% of travel within the sales territory.