• Act as the primary functional advisor to Finance, Supply Chain, and operational stakeholders. • Lead requirements discovery, solution workshops, and design reviews. • Translate business needs into functional design documents, user stories, and acceptance criteria. • Provide guidance on D365 best practices. • Own functional design and configuration across D365 F&O modules – Finance, Supply Chain, Project Management and Accounting. • Provide senior-level functional support, including issue triage, root cause analysis, and resolution. • Lead functional planning for D365 platform upgrades, hotfixes, and feature releases. • Own functional test strategy across SIT, regression testing, and UAT.