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RudderStack

Deliver trustworthy, real-time data

Solutions Engineer – Post Sales

Solutions EngineerSolutions EngineerOtherRemoteSeniorTeam 51-200Since 2019H1B SponsorCompany SiteLinkedIn

Location

California

Posted

3 days ago

Salary

$115K - $150K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishAmazon RedshiftBigQueryETLJavaScriptPythonSQL

Job Description

• Partner with customers post-implementation to ensure smooth onboarding, adoption, and success with RudderStack’s platform • Act as a Data Consultant by leading technical discussions and solution design sessions to align customer data architecture with business goals • Troubleshoot and resolve complex integration or data pipeline issues in collaboration with Product and Engineering • Provide best-practice guidance on data collection, transformation, and routing across warehouses and destinations • Create technical documentation, playbooks, and training materials to accelerate customer enablement • Act as a customer advocate by sharing feedback and feature requests with internal teams • Measure and improve key outcomes such as time to value, feature adoption, and customer satisfaction

Job Requirements

  • 3 - 5 years of experience in solutions engineering, customer success engineering, or similar technical customer-facing roles
  • Solid understanding of data pipelines, ETL/rELT processes, APIs, and modern data warehouses (e.g. Snowflake, BigQuery, Redshift)
  • Proficiency in SQL and familiarity with at least one scripting language (Python or JavaScript preferred)
  • Strong problem-solving and troubleshooting skills, with the ability to explain complex concepts clearly to varied audiences
  • Excellent communication and collaboration skills; comfortable working with both technical and business stakeholders
  • Self-motivated, adaptable, and eager to learn in a fast-paced, remote-first environment

Benefits

  • stock options
  • comprehensive benefits package

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