• Collaborates with and leads cross functional teams to deliver results on various operational programs • Manages communication with various program teams and executive leadership to ensure alignment • Facilitates and moderates tough discussions to keep programs on track and raise issues when needed • Ensures program deliverables are completed on time and on budget • Schedules and moderates program review meetings as needed • Develops Program Plans and manages the Program Plans through to completion to ensure they are being executed • Produces and catalogs all program documentation • Develops reports/dashboards and communicates on a regular cadence to relevant stakeholders to keep everyone informed • Thinks strategically about how to solve root problems in a scalable and repeatable way • Gathers feedback from key stakeholders and provides recommendations on the best way to advance program goals