Expanding the Capacity to Care

Senior Workflow Consultant

ConsultantConsultantFull TimeRemoteTeam 201-500Since 1991H1B SponsorCompany Site LinkedIn

Location

United States

Posted

58 days ago

Salary

Not specified

Bachelor Degree4 yrs expEnglish

Job Description

• Provide expert level patient flow consultation to health system executives, clinicians, and operational teams throughout project lifecycles, including post-delivery. • Collect and analyze workflow data, assess organizational implementation readiness. • Manage project deliverables, timelines, and stakeholder relationships in alignment with company policies. • Facilitate detailed workflow design sessions with cross-functional teams, document process changes, and align training strategies with stakeholder needs. • Translate process changes into system build configurations and settings. • Conduct workflow validation sessions to evaluate organizational readiness for change. • Serve as a key interface with senior client executives. • Act as a subject matter expert for leadership, collaborating on process and software improvement initiatives. Mentor Workflow Consultants and Application Specialists.

Job Requirements

Four or more years of hospital experience including two years designing and implementing workflows.
At least two years in clinical, patient placement, or health system operation role.
Minimum two years of client-facing experience with a strong understanding of client/vendor dynamics.
Two or more years of experience leading stakeholder engagement initiatives.
Exceptional communication skills including public speaking to client audiences preferred.
Experience leading organization change.
Strong written communication skills with system documentation experience preferred.
Expert in capacity management and patient flow.
Demonstrated ability to identify and communicate process improvements.
Excellent conflict resolution and group facilitation skills.
Proven ability to manage multiple projects and independently prioritize tasks.
Ability to maintain composure under pressure and demonstrate a consistently positive attitude.
Deep understanding of application reporting and alignment with client outcomes.
Demonstrated analytical and technical proficiency including the ability to manage large data sets.
Demonstrated expertise in designing complex health system workflows.

Benefits

Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one!
Life and AD&D
Flexible Spending Accounts: Medical, Dependent Care, and Transportation
401 (k) Retirement Savings
Tuition Reimbursement
Military Paid Leave (up to 6 months of base salary while on military leave)
Paid Time Off
Paid parental leave