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HealthEdge

Become a Digital Payer

Technical Services Engineer

EngineerEngineerFull TimeRemoteTeam 1,001-5,000Since 2005H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

58 days ago

Salary

$80K - $110K / year

Bachelor Degree5 yrs expEnglishAsp.netJ QuerySQL

Job Description

• Provide advanced technical support for the GuidingCare® platform. • Troubleshoot and resolve technical issues. • Collaborate with cross-functional teams for system performance improvement. • Translate customer requirements into technical solutions and architecture. • Conduct root cause analysis and implement strategies for recurring issues. • Mentor team members and document technical processes.

Job Requirements

  • BS in Computer Science, IT, Engineering (Master’s preferred).
  • 5+ years in technical services or related roles.
  • ASP.Net, MVC, C#.Net, HTML, JQuery, Web Services, Web APIs, SQL Server (2008/2012).
  • Proven ability to deliver under deadlines and achieve high customer satisfaction.
  • Strong problem-solving, analytical, and communication skills.
  • Understanding of HIPAA regulations preferred.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Related Categories

Engineer

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