• Act as a subject matter expert for Pindrop’s expanding portfolio of solutions. • Generate new license revenue by engaging with the account’s technical team to drive toward a technical win. • Advise organizations on improvements to their IVR, call center and fraud operational processes with the use of Pindrop technologies. • Develop and deliver presentations to articulate technical concepts relevant to each specific account’s environment, such as solution scope, size, integration / API flows, and business case / ROI. • Conduct product demonstration to customers and lead successful proof of value (POVs) • Acquire and integrate industry and market knowledge related to the competitive landscape, emerging fraud risk trends, and technologies in order to demonstrate market leadership. • Collaborate with Customer Success solution engineers to build Statements of Work (SOWs) and other technical documents. • Lead responding to customer RFP/RFI/RFQ documents, coordinating with others across the organization as needed. • Work closely with Account Executives to develop a territory and per-account strategy and accurately forecast technical opportunity details within Salesforce.com.