HR, Pay, & Workforce Management
Presales Manager – HCM/Pay
Location
United States
Posted
3 days ago
Salary
$129K - $186K / year
Seniority
Lead
Job Description
The Presales Pro Center of Excellence (CoE) is a high‑impact solutions consulting organization supporting UKG’s Pro HCM, Payroll, and Workforce Management portfolios. We ensure world‑class customer engagement, consistent demo excellence, and deep domain expertise across verticals and segments. As part of the CoE, Presales Managers lead high‑performing teams of Presales Solution Consultants who partner closely with Sales, Product, Marketing, and Services teams to shape opportunity strategy, craft compelling solution narratives, and elevate the UKG value proposition for complex and strategic customer engagements.
About the Role:
As a Presales Manager, you will develop, coach, and scale a team of top‑tier consultants who support the full sales lifecycle—from discovery and solution design to demos, workshops, and executive presentations. You will lead the team’s execution across opportunity strategy, resource alignment, demo quality, and operational rigor. This requires deep HCM/Pay domain expertise, strong leadership capability, and the ability to foster an inclusive, high‑performance culture.
In this role, you will:
- Drive presales excellence and standardization across processes, storytelling, and value articulation.
- Align the right talent to the right opportunities based on skills, readiness, customer needs, and availability.
- Partner with Sales Leaders to shape opportunity strategy and competitive positioning.
- Ensure operational rigor, team readiness, and continuous improvement across tools, demos, and presales engagement models.
Key Responsibilities:
- People Leadership & Development
- Lead, coach, and develop a team of Presales Solution Consultants through regular 1:1s, field observation, performance reviews, and individualized development plans.
- Assess consultant competencies and implement targeted development plans that drive measurable skill growth.
- Recruit, onboard, and retain high‑performing presales talent within HCM, Payroll, and related domains.
- Foster a positive, inclusive, high‑trust team culture grounded in accountability, collaboration, and growth.
- Assign consultants to sales opportunities based on skillset, vertical experience, and utilization targets to maximize sales effectiveness.
- Ensure consultants are fully prepared for high‑impact demos, workshops, and executive‑level engagements through coaching, content reviews, and strategic guidance.
- Ensure high quality, consistency, and customer alignment across presales deliverables.
- Track key presales metrics (utilization, certifications, coverage, customer feedback, win/loss insights) to ensure performance and continuous improvement.
- Ensure the team follows CoE‑standard presales processes, demo frameworks, and engagement models.
Maintain an active pulse on team capacity, strengths, and gaps to optimize resource deployment.
Cross-Functional Leadership
- Collaborate with Sales Leadership to inform deal strategy, share insights, and identify where presales can add value.
- Partner with Product, Services, and Marketing teams to drive readiness, relay customer‑driven insights, and influence go‑to‑market priorities.
- Champion best practices in storytelling, value articulation, demo innovation, and solution strategy.
About You
Basic Qualifications:
- 5+ years of presales experience supporting enterprise software solutions within a consultative, solution‑based sales cycle.
- Demonstrated ability to lead and develop high‑performing customer‑facing teams in a fast‑paced, results‑driven environment.
- Strong presentation and communication skills, with the ability to tailor messaging for executives, technical teams, and end users.
- Extensive experience in Human Capital Management (HCM) and/or Payroll systems.
- Strong business acumen with the ability to connect presales execution to broader sales and
revenue goals.
Preferred Qualifications:
- 3+ years of people leadership experience, including hiring, coaching, performance management,
and employee development. - Experience supporting large, complex, or strategic enterprise sales opportunities.
- Proven ability to lead teams through change, evolving product readiness, or organizational
transitions. - Flexible, dependable, and able to operate with a high level of ownership and autonomy.
- Bachelor’s degree in Business, Human Resources, or a related field.
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