IHG Hotels & Resorts
IHG Hotels & Resorts is one of the world’s leading hotel companies with a purpose to provide True Hospitality for Good.
Quality Consultant
Location
Maryland + 1 moreAll locations: Maryland, Virginia
Posted
32 days ago
Salary
$46.2K - $73K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Drive hotel performance and consistency through standards evaluations and quality processes.
• Analyze guest feedback to identify areas of opportunity.
• Consult with hotel management and develop action plans.
• Support growth initiatives by delivering real time data from the field.
• Work with assigned portfolio of hotels to evaluate and document product quality levels.
• Schedule and conduct onsite visits.
• Prepare and provide short recap to internal business partners.
Job Requirements
- Bachelor's Degree in Business, Hospitality Hotel Administration, or a relevant field of work, or an equivalent combination of education and work-related experience.
- Minimum 3 to 5 years progressive work-related experience in hotel operations or equivalent preferred.
- Demonstrate clear and concise communication skills.
- Demonstrate working knowledge of personal computers; including Microsoft applications (Word, Excel, PowerPoint, Outlook, SharePoint etc.).
- Travel - 100%
- Attention to detail and ability to manage multiple tasks required.
Benefits
- paid time off
- medical/dental/vision insurance
- 401K
- comprehensive package of benefits
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