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Mercor

Cincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives. Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows. Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus. Equal Employment Opportunity Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic. Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.

Product Operations Specialist (Technical)

Location

United States

Posted

3 days ago

Salary

$60 - $80 / hour

Seniority

Mid Level

Job Description

Role Description

Support program execution strategy for multiple products and platforms. Initiate 0 to 1 efforts, accelerate execution, and improve quality and outcomes for product objectives via programmatic and technical solutions.

  • Write and optimize SQL queries to collect, transform, and analyze product data. Identify trends, patterns, and insights that inform business decisions.
  • Build and maintain dashboards, reports, and visualizations using tools like Google Sheets. Communicate findings to stakeholders and support real-time decision-making.
  • Leverage AI agents and tools to accelerate data analysis and automate repetitive tasks. Prototype solutions effectively.
  • Identify program risks proactively. Develop data-backed mitigation plans and communicate updates clearly across cross-functional teams.
  • Manage general program activities. Identify opportunities and predict roadblocks through data analysis. Strengthen cross-functional relationships and execute plans with technical rigor.

Qualifications

  • 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management.
  • Proficient in SQL. Able to write advanced queries including CTEs, window functions, joins, aggregations, and data transformations.
  • Experience with AI agents and AI-assisted workflows. Comfortable prompting and iterating with AI tools.
  • Expert-level proficiency in Google Workspace, especially Google Sheets. Able to create detailed documentation, complex formulas, pivot tables, and automated workflows.
  • Strong multi-tasking abilities with experience managing multiple workstreams.
  • Self-starter mentality. Able to work independently and drive projects forward without close supervision.
  • Eager to learn new tools and technologies quickly. Adapts to changing technical requirements.
  • Effective critical thinking. Experience leveraging data to anticipate and unblock problems and drive solutions.
  • Proven time-management and organizational skills.

Requirements

  • Experience with VS Code or similar development environments.
  • Experience with low-code/no-code prototyping or AI-assisted code generation.
  • Experience building dashboards and data visualizations using tools like Tableau or Looker.
  • Familiarity with data pipelines, ETL processes, or data infrastructure concepts.
  • Experience working with engineering teams on technical specifications and requirements.
  • Background in quality assurance, triage operations, or ML/AI validation workflows.
  • Experience testing, developing, and implementing test strategies for products and features.

Benefits

  • Hourly contractor.
  • Paid weekly via Stripe Connect.

Application Process

  • Upload resume.
  • AI interview based on your resume.
  • Submit form.

Resources & Support

  • For details about the interview process and platform information, please check: Interview Process Details .
  • For any help or support, reach out to: support@mercor.com .
  • Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Requirements

  • 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management.
  • Proficient in SQL. Able to write advanced queries including CTEs, window functions, joins, aggregations, and data transformations.
  • Experience with AI agents and AI-assisted workflows. Comfortable prompting and iterating with AI tools.
  • Expert-level proficiency in Google Workspace, especially Google Sheets. Able to create detailed documentation, complex formulas, pivot tables, and automated workflows.
  • Strong multi-tasking abilities with experience managing multiple workstreams.
  • Self-starter mentality. Able to work independently and drive projects forward without close supervision.
  • Eager to learn new tools and technologies quickly. Adapts to changing technical requirements.
  • Effective critical thinking. Experience leveraging data to anticipate and unblock problems and drive solutions.
  • Proven time-management and organizational skills.
  • Experience with VS Code or similar development environments.
  • Experience with low-code/no-code prototyping or AI-assisted code generation.
  • Experience building dashboards and data visualizations using tools like Tableau or Looker.
  • Familiarity with data pipelines, ETL processes, or data infrastructure concepts.
  • Experience working with engineering teams on technical specifications and requirements.
  • Background in quality assurance, triage operations, or ML/AI validation workflows.
  • Experience testing, developing, and implementing test strategies for products and features.

Benefits

  • Hourly contractor.
  • Paid weekly via Stripe Connect.
  • Application Process
  • Upload resume.
  • AI interview based on your resume.
  • Submit form.
  • Resources & Support
  • For details about the interview process and platform information, please check: Interview Process Details .
  • For any help or support, reach out to: support@mercor.com .
  • Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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