Customer Success Manager
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 10,001+H1B No SponsorCompany SiteLinkedIn
Location
Pennsylvania
Posted
60 days ago
Salary
$71.6K - $119.4K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Take action to increase awareness and drive usage and preference of LN content, products and services
• Identify and target revenue and growth opportunities within assigned market and/or accounts
• Demonstrate deep product knowledge, act as internal resource for Product, Sales and Marketing teams
• Create and deliver specialized customer presentations to drive usage and communicate the value proposition and competitive differentiators
• Provide support and training for the sales team through joint calls, demonstrations and training
• Research the competitive landscape to present analyses of the market to Product, Segment and Marketing
Job Requirements
- BS/BA degree or equivalent experience
- 3+ years experience in a customer facing role
- Excellent communication skills (verbal, written and presentation)
- Experience working collaboratively with cross-functional teams
- Ability to travel (approximately 25%)
Benefits
- Wellbeing initiatives
- Shared parental leave
- Study assistance
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