SaaS Management Platform
Solution Architect – Post-Sales
Location
New York
Posted
59 days ago
Salary
$145K - $175K / year
Job Description
Job Requirements
- 2-5 years of experience in Solutions Architect, Technical Consultant, or Implementation Engineer role (preferably in SaaS).
- Experience working post-sales with enterprise or mid-market customers
- Strong understanding of SaaS applications, IT infrastructure, API integrations, and IT ecosystems.
- Strong understanding of Identity & Access Management (IAM).
- Strong understanding of Identity Governance & Administration (IGA).
- Strong understanding of SaaS applications and cloud environments.
- Experience in a startup or high-growth environment.
- Hands-on experience with identity management platforms (Okta, Azure AD, JumpCloud, OneLogin, SailPoint, etc.).
- Familiarity with MDM / UEM platforms (JAMF, Intune, Workspace ONE, Kandji, etc.).
- Exposure to automation & integration platforms (Tray.io, Workato, Boomi, Automation Anywhere, etc.).
- Understanding of ITSM platforms (ServiceNow, Jira Service Management, etc.).
- Experience with HRIS integrations (BambooHR, Workday).
- Working knowledge of RESTful APIs, JSON, OAuth, and API-based integrations.
- Experience with SaaS integrations, including Salesforce, Zoom, Slack and Atlassian.
- Experience with JavaScript, Node.js, Ruby, Python, and/or Perl.
- Ability to debug technical issues and proactively improve system processes.
- Basic SQL knowledge is a plus.
- Excellent communication & presentation skills, capable of translating complex technical concepts into clear business benefits.
- Strong interpersonal skills, with the ability to collaborate across technical and non-technical teams.
- Self-motivated with a growth mindset, eager to learn and improve continuously.
- Ability to work independently with minimal supervision, but confident enough to ask questions or for support when needed.
- Able to analyze existing processes, recommend improvements, and take action on changes that you can impact.
- Ability to interact effectively and deliver technical concepts to technical and non-technical personnel alike.
Benefits
- 100% fully paid health, vision, and dental coverage for you, and 80% coverage for your family.
- Employee share options to give you a stake in our success.
- Generous vacation policy to encourage a healthy work-life balance.
- Unlimited Sick, Medical, Mental Health, and Safe Leave.
- 401k with a 5% Safe Harbor Match to support your financial future.
- Life Insurance and Disability Insurance for added peace of mind.
- Remote Work Setup: Receive a MacBook, mouse, keyboard, monitor, and a $300 WFH stipend.
- International Reach: Join a company whose product is trusted by global brands.
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