What You’ll Do 

• Work directly with staff and senior leadership across the company to proactively identify and prioritize strategic needs and create meaningful and actionable outputs, drive the strategic development process to address these needs, and integrate and align work to the company’s overall strategic goals.

• Build and facilitate efforts with partner and/or vendor relationships to understand the value proposition and business case aligned to our business strategy, drive decision making and collaborate with the business areas to implement. 

• Develop and maintain relationships with both internal and external partners to drive complex project/initiative work focused on significant business strategies, opportunities and innovation efforts. 

• Leverage customer and consumer insights to develop holistic strategies, programs and plans to effectively drive innovation and business outcomes and maximize ROI in varied areas. 

• Consolidate research, authorship of key findings, and communication of timely, periodic strategic intelligence reports to senior management and Blue Cross NC Board.

• Contribute to the development of corporate strategic positions and related annual and long-term planning efforts.

• Collaborate and execute critical activities such as strategic planning, compliance, complex financial/ qualitative analysis and thought leadership at a departmental, multi-function, and enterprise level.

• Design and develop the innovation program for Blue Cross NC – its offerings, innovation events, delivery methods, and definition of the success points of the program.  Act as a “Champion of Innovation” and work across the organization to drive a culture of innovation in all that we do. 

• Partner and consult with internal clients to identify, plan and execute innovation efforts; help them better understand what problems they are trying to solve, articulate their vision and define and enable success. Provide methods and resources to support their execution of those plans. 

• Develop new ideas that solve existing or emerging issues the business faces. Prototype and evaluate those ideas to determine viability and opportunity for success and follow through to implementation as necessary. 

• Identify, analyze and monitor relevant industry, regulatory, technology and market based trends to determine market entry or exit as appropriate and to ensure alignment to the company’s strategic positions and interests. 

What You Bring 

• Bachelor's degree or advanced degree (where required)

• 5+ years of experience in related field. 

• In lieu of degree, 7+ years of experience in related field. 

Bonus Points 

• Thrives in ambiguity, with a demonstrated ability to turn complex, unstructured problems into clear frameworks, plans, and next steps

• Proven ability to lead through influence, aligning stakeholders and driving action without relying on formal authority

• Ability to quickly connect ideas, data, and perspectives to create clarity and direction 

• Naturally curious and inquisitive, asking the right questions, challenging assumptions, and uncovering insights others miss 

• Strong executive presence and communication skills, with the ability to frame complex topics clearly, concisely, and persuasively 

What You’ll Get 

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community  

• Work-life balance, flexibility, and the autonomy to do great work

• Medical, dental, and vision coverage along with numerous health and wellness programs 

• Parental leave and support plus adoption and surrogacy assistance  

• Career development programs and tuition reimbursement for continued education 

• 401k match including an annual company contribution   

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