Thermo Fisher Scientific
The World Leader In Serving Science
Field Service Engineer III, Chromatography LC/IC, LSMS
Field EngineerField EngineerFull TimeRemoteSeniorTeam 10,001+Since 1956H1B SponsorCompany SiteLinkedIn
Location
Virginia
Posted
65 days ago
Salary
Not specified
Seniority
Senior
Bachelor Degree5 yrs expEnglish
Job Description
• Install, maintain, and repair sophisticated chromatography and mass spectrometry instruments
• Provide expert technical support and training to customers
• Troubleshoot complex issues and ensure optimal instrument performance
• Stay up-to-date with the latest advancements in analytical technologies
• Contribute to the development and improvement of our service protocols
• Collaborate with cross-functional teams to enhance customer satisfaction and product performance
Job Requirements
- Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments
- Preferred Fields of Study: Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field
- Ongoing technical training and certifications required
- Hands-on experience with Gas Chromatography, Liquid Chromatography, Ion Chromatography, Mass Spectrometry system instrumentation (GC, HPLC, IC, MS) preferred
- Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems
- Strong diagnostic and problem-solving abilities for hardware and software issues
- Excellent interpersonal communication skills and proven ability to build positive customer relationships
- Professional working proficiency in English; additional languages beneficial
- Ability to read and interpret technical documentation, schematics, and engineering drawings
- Proficiency with Windows operating systems, networking, and standard business software
- Valid driver's license and ability to travel 50-75%
- Physical ability to lift up to 50 lbs and work in laboratory environment
- Experience mentoring and training others preferred
- Ability to work independently while maintaining strong team collaboration
- Availability to respond to urgent customer needs
- Must follow all safety protocols and be able to work in cleanroom environments when required
Benefits
- Work Schedule Standard (Mon-Fri)
- Environmental Conditions Able to lift 40 lbs. without assistance
- Adherence to all Good Manufacturing Practices (GMP) Safety Standards
- Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed
- Strong Odors (chemical, lubricants, biological products etc.)
- Will work with hazardous/toxic materials
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