• Analyze price elasticity, deal conversion rates, and discounting trends to establish benchmarks and improve by 10% • Measure sales velocity (opportunity-to-close time), conversion ratios by stage, and lead-source ROI to improve forecast accuracy to within ±5% • Review customer usage and pull manual reports to develop and track customer health scores using metrics like renewal rates, NPS, and product usage trends to support 98% renewal rate • Provide weekly dashboards to sales, finance, and customer success, ensuring pricing and retention strategies are aligned and measurable • Track quota attainment, conversion rates, average deal size, and rep productivity metrics to identify trends and coaching opportunities • PSO sales lead submission and reporting in Salesforce (for Services and Education teams)