Quartile
Machine Learning to Improve E-Commerce Advertising
Technical Account Manager
Location
United States
Posted
59 days ago
Salary
$70K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Own a portfolio of 10+ large and mid-level e-commerce accounts as an individual contributor, building consultative, trust-based relationships with key stakeholders
• Act as a strategic partner for clients—driving digital marketing performance, providing forecasting support, optimizing product catalogs, managing budgets, and identifying new growth opportunities
• Lead weekly, biweekly, or monthly client meetings and QBRs, preparing clear, data-backed presentations that tie performance insights to business goals
• Communicate complex performance metrics and trends in a clear, engaging way—connecting tactical optimizations to strategic outcomes
• Analyze campaign data regularly to inform strategy and proactively identify opportunities for deeper product adoption or budget expansion
• Collaborate with cross-functional teams—including Product, Tech Ops, and Sales—to improve internal tools, surface client feedback, and advocate for client needs
• Support client growth by identifying upsell opportunities such as new channel expansion, testing initiatives, or strategic case studies
• Contribute to new hire onboarding and peer mentorship, helping to foster a collaborative and continuously learning team environment
• Attend product roadmap sessions and internal training to stay ahead of platform changes, actively participating in discussions about Quartile’s future evolution
• Evaluate and improve internal processes, offering candid, constructive feedback and taking initiative to streamline workflows in alignment with team goals.
Job Requirements
- 5+ years of experience in a B2B client-facing or strategic account management role—experience in SaaS or digital marketing is preferred
- Proven ability to lead both analytical discussions and strategic business conversations with senior stakeholders
- Strong communication and presentation skills—you know how to make data accessible, engaging, and actionable
- Experience identifying and pursuing upsell opportunities, with a focus on aligning recommendations to business goals
- Advanced Excel skills (e.g., formulas, vlookups, pivot tables) and comfort working with analytics platforms or performance dashboards
- A proactive, solutions-oriented mindset—you bring clarity and composure to fast-moving or complex situations
- Experience managing difficult conversations with professionalism and empathy, always working toward positive outcomes
- A collaborative mindset and a passion for contributing to a team that values growth, ownership, and transparency
Benefits
- Comprehensive Insurance Coverage
- 401K Plan with Employer Match
- Generous Paid Time Off (24 Vacation days, 7 Sick days, 12 Company Holidays, Short Summer Fridays)
- Company Laptop + additional tech accessories
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