• PARTNER WITH CLINICAL LEADERS IN A DYAD LEADERSHIP – implement policies, programs, and procedures to achieve objectives across quality, growth, efficiency, and experience. • CLINICAL CHANGE MANAGEMENT – ensure consistency of service delivery by rolling out new processes and/or enhance adoption of new technology features. • BUSINESS UNIT P&L OWNERSHIP – sustain current performance with existing data tools and process playbook, while stretching towards higher targets as we innovate as a company. • IMPROVE CLINICAL OPERATIONS – Use a structured, data-driven approach to solve old problems in new ways (e.g. patient matching & scheduling, late cancel and no show policies, care plan adherence, clinical documentation flows, etc). • COLLABROATE WITH CENTRAL OPERATIONS – Work closely with Analytics & Insights and Program Management to scale regional solutions for practice-wide adoption. • SUPPORT COMMERCIALIZATION – Partner with Strategic Operations and Marketing to engage referral partners and specialty patient populations. • SUPPORT ORGANIZATIONAL CULTURE – Leading by example, fostering a culture of empathy, service, collaboration, accountability, and inclusion.