• support the day-to-day operations of Rezilient Health’s provider practice • ensure physicians, nurse practitioners, and physician assistants are operationally supported in providing safe, high-quality patient care • responsible for provider schedules, licensure and credentialing, adherence to compliance and quality initiatives, continuing education coordination, and overall provider administrative management • work collaboratively with clinical and administrative teams to achieve organizational goals and deliver excellent patient experiences • assist the CMO and Head of Clinical Operations in managing day-to-day operations • serve as the primary liaison between providers, staff, and leadership • lead in the continued development and enhancement of onboarding programs for new and incoming providers • support development and execution of provider policies, procedures, and onboarding programs • evaluate and monitor KPI progress and identify and report provider coaching opportunities • develop and optimize provider standard operating procedures and processes • ensure timely provider licensure, certification, and credentialing across all required entities • maintain current knowledge of industry regulations and implement policy/procedure updates as required • track and report on clinical outcomes, patient satisfaction, and provider performance metrics • partner with finance teams to monitor practice budgets, expenses, and revenue targets • provide direct supervision, coaching, and performance feedback to CMO, MD, and Head of Clinical Operations • foster a positive, patient-centered culture that promotes teamwork and accountability • lead staff meetings and maintain open lines of communication across the practice