Deel
Deel helps businesses hire anyone, anywhere. It's global payroll for employees and contractors from around the world.
Associate Director, US Tax Operations
Location
United States
Posted
64 days ago
Salary
Not specified
Bachelor Degree7 yrs expEnglish
Job Description
• Own the end-to-end US tax operating model across:
• US PEO tax operations
• US EOR tax operations
• Managed US employer payroll tax (external clients)
• Self-service US employer payroll tax (external clients)
• Deel internal US payroll tax operations
• Define and execute the US tax operations strategy, including scalability plans, automation roadmap, vendor approach, and risk mitigation.
• Establish and maintain tax governance frameworks, controls, policies, documentation, and escalation models.
• Serve as a senior operational authority for US tax matters across leadership, product, legal, and risk forums.
• Partner with Legal, Risk, and Compliance to interpret regulatory changes impacting PEO, co-employment, and EOR models.
• Ensure accurate and compliant execution of:
• Federal, state, and local tax withholdings and remittances
• Quarterly and annual filings (941, 940, W-2, W-3, state & local equivalents)
• Amended filings, corrections, and prior-period adjustments
• Agency registrations, account maintenance, and jurisdictional setup
• Lead responses to agency notices, audits, penalties, inquiries, and enforcement actions.
• Maintain expert-level knowledge of US employment tax regulations, including multi-state complexity, local jurisdictions, reciprocity rules, and wage & hour implications.
• Partner with our Compliance team to translate regulatory changes into operational procedures, system updates, and training.
• Own tax systems strategy, configuration, and optimization across:
• Prism
• MasterTax
• Payroll engines, tax engines, and supporting reconciliation tools
• Define tax system requirements and product roadmaps
• Improve automation, exception handling, and straight-through processing
• Reduce manual work, error rates, and cost-to-serve
• Build, lead, and scale a high-performing US Tax Operations organization, including team leads, specialists, and senior ICs.
• Define org design, role clarity, capacity models, career paths, and skills development.
• Establish performance management frameworks tied to accuracy, timeliness, efficiency, and client outcomes.
• Define and own US tax operations KPIs, including:
• Filing and remittance accuracy
• On-time filing and payment rates
• Error, rerun, and amendment rates
• Cost, productivity, and automation metrics
Job Requirements
- 7–10+ years of progressive experience in US tax operations, payroll tax compliance, or payroll operations, including:
- Multi-state and local tax complexity
- Federal, state, and local filings and remittances
- PEO and/or EOR operating models
- 3–5+ years of people leadership experience, managing managers and/or complex operational teams.
- Deep expertise in US employment tax compliance, controls, audits, reconciliations, and risk management.
- Hands-on experience with enterprise payroll and tax systems, including:
- Prism
- MasterTax
- Comparable payroll and tax engines
- Proven ability to scale operations in high-growth, multi-product, or enterprise environments.
- Strong operational judgment with the ability to balance compliance, automation, client experience, and speed.
- Data-driven leader experienced in using metrics and KPIs to drive outcomes.
Benefits
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
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