Launched in 2013, Toast is a technology-focused company that aims to empower restaurant owners through a range of business solutions built from its understandin
Service Designer – Customer Experience
Location
United States
Posted
38 days ago
Salary
$98K - $157K / year
Seniority
Senior
Job Description
Job Requirements
- 5+ years of relevant experience in customer experience, digital experience, management consulting, strategic finance, or related strategy positions
- Experience with qualitative and quantitative research, service design, human centered design, UX design, journey mapping, workshop facilitation
- Passion for improving customer experience and solving problems
- Comfort with all parts of the design process, from insights gathering to prototyping
- Fluency with collaboration and prototyping tools (e.g., Figma, Miro)
- Excellent communication, presentation and collaboration skills
- Highly ambitious and entrepreneurial spirit
Benefits
- Competitive compensation and benefits programs
- Health insurance
- 401(k) matching
- Flexible work
- Professional development opportunities
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